Careers

BUSINESS DEVELOPMENT MANAGER

London Office - Full Time

Ixaris is a great place to work. You’ll be part of a positive, entrepreneurial, fast-paced environment. We’re continuing to grow with new industries, new locations, new positions, and we've grown in revenue more than 70% over the last year.

Best known for our flagship product, EntroPay, Ixaris develops and operates innovative payment solutions using the internet.

You'll work with smart, creative people with the "get it done" attitude it takes to be successful, move up and grow both professionally and personally.

We are currently hiring a Business Development Manager (with a background in the Card Payments Industry) who will be responsible for:

• (a) The acquisition of new business from new market segments.
• (b) Planning, communicating and assisting in the deployment of the service to clients to minimise the time to deployment and maximise the utility of the service.
• (c) Managing and growing allocated major client relationships in our portfolio of accounts. This involves leadership, building strong, open working relationships at as many levels as possible within these key client organisations. Also, responsibility for optimising client satisfaction and Ixaris revenue / profitability.

It is anticipated that the role will be 50-60% generating new market opportunities with the remainder focused on key account management.

Key Responsibilities:

• Develop opportunities with customers new to Ixaris proposition, in new market segments
• Resourcing: Liaise with relevant technical and other resources regarding up-coming projects to enable effective resource planning.
• Consultancy and Pre-Sales Contribution: Performing the role of key facilitator in client meetings and workshops bringing in relevant Ixaris expertise as required. Work with Business Development personnel and other Ixaris staff to create and deliver professional sales pitches, whilst taking the lead sales role where appropriate.
• Customer Relationship Management: strong, open working relationships at as many levels as possible within the client’s organisation.
• Maintain good business relationships with allocated key clients – understand operational impact of the services Ixaris provides and seek to optimise and grow the business opportunities in those accounts . You will need to understand:
  - Market(s) in which Ixaris operates
  - Existing service provision & contractual arrangements 
  - Ixaris product offering
• Key Contact: From both the client and Ixaris’ perspectives, take the position of account owner. For example: your client will know to call you first regarding any account management matters, when there’s a new business opportunity to discuss, or when there’s a need to escalate an issue.
• Revenue & Profit Maximisation: Ensure that all services within your client accounts are optimised from a profitability/margin perspective. Identify and develop new opportunities within each assigned client account by introducing and presenting new service features. Keep abreast of industry news and gather information on competitors and new payment services and opportunities.
• Account Planning & Forecasting: Create and maintain account plans for each client account and review with VP Sales at regular one-to-one meetings. Provide a rolling forecast of anticipated activity for each client.
•  Administration & Departmental duties: Work effectively with other Ixaris staff and take the lead where appropriate regarding contracts, invoicing, payment chasing, etc. Implement best practices at the Account Management level. Contribute to overall development of the Sales department.

Personality / Attitude:

• Able to work with and lead a distributed deployment team and remotely located client base.
• An adept and proactive communicator able to build relationships at all levels, able to deal with others with tact and good judgment. Responsible, inclusive and approachable.
• Target-driven with the focus and desire to contribute to the success of the company’s strategies and goals.
• The ability to multi-task and plan effectively, especially regarding the introduction of new services to an existing client base as is effective self-management.
• A proactive and pre-emptive problem-solving approach, requiring a diligent mind and an eye for detail in all aspects of business.
• Intelligent and perceptive. A creative and original thinker with the ability to generate innovative solutions and suggestions to meet a wide range of business challenges.
• Positive and enthusiastic, displaying a genuine passion for meeting new challenges.

Skills:

• 10+ years Relevant industry experience in Payment or Financial Services
• Experience in formulating and driving long-term strategic account plans and roadmaps
• Organisational skills including scheduling, meeting administration and attention to detail
• Communication skills and proven experience in managing client relationships
• Experience working with Sales Force for tracking client activity
• Numerate & Literate
• Strong proposal writing & presentation skills
• PSP/payments company background – experience of SaaS solutions useful

Other:

• Must be able to travel to our Malta office, conferences world-wide and client meetings

 

To apply for this postition, email your CV to jobs [at] ixaris [dot] com with a covering letter that includes your present position, salary and benefits. Applications will be dealt with in the strictest confidence.

Ixaris offers an excellent reward package in terms of salary, bonuses and prospects for professional development.

Previous applicants need not apply.