“The amount of time spent on payment reconciliation by our accounts team has fallen hugely since we switched to Payment Partner.”
Serving more than 100,000 daily visitors to its website from markets including Italy, Spain and its home country of Romania, Fly Go offers customers a wide range of services that span flights, hotels and city break packages. Established in 2005, the company has enjoyed a decade of consistent growth. 2015 looks to be no different, with Fly Go further improving on the previous year’s turnover of more than €20m. As it is for any online travel agent (OTA), the ability to quickly, easily and cost-effectively pay suppliers across the world is vital to the smooth running of Fly Go’s business. For every customer booking, Fly Go needs to direct funds to the appropriate vendor, be it an airline or hotel chain
Fly Go’s need for a more efficient payment solution was driven by a high bounce rate experienced when using traditional payment methods, due primarily to an increased risk of fraud.
Ixaris’ Payment Partner: an easy-to integrate virtual card platform that offers simple reconciliation and optimised payments by controlling how cards are generated.
While Payment Partner’s Mastercard® options swiftly helped tackle Fly Go’s primary issue – that of card acceptance amongst airlines that had previously rejected the OTA’s payments – the platform offered a wide range of additional benefits too.