Last Updated on 26th March 2019
Ixaris understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our websites, (“Our Sites”) or uses our Services. We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
In this policy the following terms shall have the following meanings:
Organisation size: 130 – 150
Locations: London and Malta
Data Controller Details
Email Address: firstname.lastname@example.org
Postal Address: 2 Stephen Street, London W1T 1AN, United Kingdom
Data Protection Officer Details
Name: Denise Vella
Email Address: email@example.com
We may process your personal data for various reasons that are justified under the data protection legislation. These include:
With your permission and/or where permitted by law, we may also use your personal data:
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.*In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
Support information and other communications received through the website contact form or support emails, including:
For business users who make use of our services and business consoles we may collect:
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. For example, we keep your personal account information for a period of six years from closure of account or termination of business relationship.
This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate interests such as managing your account and dealing with any disputes or concerns that may arise. We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate business purposes, such as to respond to queries or complaints, fighting fraud and financial crime and responding to requests from regulators. Information that exceeds the retention periods is deleted or removed using industry best practices.
By using our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. For more details, please refer to the table below. All Cookies used by and on our Site are used in accordance with current Cookie Law.
You will be required to provide cookie consent by acknowledging the privacy and cookie policies during registration of your account. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You may choose to enable or disable Cookies on your device by referring to https://allaboutdnt.com/#adjust-settings. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use the following cookies:
We will store and process your data following industry best practice and security. Some of that processing takes place at our offices and data centres in London and Malta
Some of the processing may take place in areas outside of the UK and Malta but within the EEA and covered by GDPR.
We may share your personal data with other companies. When your personal data is shared with a third-party, we will take the necessary steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third-party’s obligations under the law. We ensure that our contracts with those third parties contain the appropriate GDPR model clauses and that all our third parties are also compliant with the GDPR, this affords your data the same protection away from our organisation, as it does within it.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
The data we collect through our services may be processed by one or more of the following:
We process data within the EEA and countries deemed by the European Union as having adequate safeguards for protecting personal data. These countries are recognised by the EU as having suitable safeguards for the rights and freedoms of individuals and recourse processes by which data subjects can exercise their rights.
Some of the processing may take place outside of the EEA. Where we transfer your data to a third-party based in the US, the data may be protected if they are part of the EU-US Privacy Shield. This requires that third-party to provide data protection to standards similar to those in Europe. More information is available from the European Commission.
Please contact us for further information about the particular data protection mechanisms used by us when transferring your personal data to a third country.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
To exercise your rights above please contact our Data Protection Officer, Data Controller or Company representative via any of the channels provided.
You also have the right to lodge a complaint with our supervisory authority. Ixaris’ main establishment is in Malta, thus its supervisory authority is the IDPC in Malta. Their contact details are as follows: https://idpc.org.mt/en/Pages/contact/complaints.aspx.
We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details provided.
Quick Links for exercising your rights:
|DPO email address:||firstname.lastname@example.org|
|Controller email address:||email@example.com|
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.